Our billing cycle is on a monthly basis and we will send your invoice from 20th of each month for the following month fee. For eg, March fees will be sent out on 20th February onwards. Payment can be made via the link provided in the email or Paynow UEN 202038481E. Please indicate your invoice number when making payment via Paynow.

SWAGA allows a one time class booking if space is available and may only be booked 6 days prior to the class. This is only for special enrollment and standard enrolment policy requires monthly enrollment.

SWAGA won't guarantee or hold your spot until we receive your payment in full.

SWAGA accepts cash, credit card and Paynow Payments. You will receive monthly invoices and make you payment with a convent link or choose auto payments.

In the event that you are not able to attend a class, you are required to give us at least 12 hrs advance notice to qualify for a makeup token via call or online system. Parents may schedule makeup classes through our online Booking system or request at our main desk. Requests may be made any time for a class but booking can only be confirmed 6 days prior to the requested date. An automated email will be sent to the registered contact confirming the slot upon confirmation. Please be informed that make-up class is subject to availability. Students must be currently enrolled in classes to utilize make-up tokens. If any of the classes you request are full, you will need to find another class. If you are unable to use your make-up tokens within 90 days, unfortunately this will be lost and not able to carry forward.

Once a make-up class has been booked, it is NON-CANCELLABLE and will be counted as utilized, even if the student fails to show up or give notice for any reason.

Make-up class is strictly non-transferable.

If you will be traveling for holiday you may inform the last class date of your child prior to the start of the month. Any notice during a month the classes may be banked as makeup tokens but no refunds policy applies. Please note the class slot is not guaranteed on return. You may place a booking for your return date however no guarantee can be given you will get the preferred slot so it is recommended to maintain enrollment and bank your makeup tokens to use upon return to avoid loosing your slot.

Public holiday are publicized on our calendar and are not charged as part of your monthly fees. No make-up class will be given is class falls on a Public Holiday.

In the event of missed class due to sickness / injuries, we allow students to do make-up class. A Medical Certificate or Doctor letter must be produced by email in order to arrange a make-up class. Once a make-up class has been booked, it is non-cancellable and considered as utilized even if the student fails to show up.

We will provide as much consistency as possible however please note that there will be some instances where another coach will take over the class. There will be situations like annual leave, sickness, injuries, national service, training, competitions etc and we will have to move the coaches around. However, we would like to reassure you that the coaches will be teaching the same program.